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Technical writer

IT Camp client is the fastest-growing online consumer lending and FinTech company in Europe, with headquarters in Riga, Latvia. The company uses the latest technologies to ensure instant consumer identification and scoring.
Due to the growth of the company, we are looking for a Technical writer to join the team of IT professionals.

Team:
IT team consists of 80+ professionals across 8 different teams, working with 10+ products. Team that is led by professionals who not only look after their business but also take good care of their colleagues. A team in which every piece of the puzzle matters.

Office: Skanstes iela, Riga.

Job mission:
Join IT team and produce high-quality documentation—feature guides across all IT departments.

Responsibilities:

  • Produce high-quality documentation—feature guides, release notes, API docs, and more—to guide and educate customers
  • Develop deep product knowledge through researching, partnering with SMEs, and using the product
  • Improve existing documentation based on customer feedback
  • Contribute to the organization’s messaging strategy, crafting content guides for new products and features
  • Strong attention to detail and interpersonal skills
  • Understand new features, learn how they work, and document them in crisp, easy-to-follow language
  • Exhibit excellent written and verbal communication skills
  • Help build our writing team’s standards, processes, and best practices

Requirements:

  • Strong written and verbal communications working with content in multiple mediums
  • Experience collaborating cross-functionally to collect the product and technical information for creating documentation
  • Strong experience owning the end-to-end documentation creation/publishing process
  • Excellent attention to detail and accuracy
  • Write for a variety of audiences, from software engineers, system administrators and API developers/integrators to non-technical end users
  • Familiarity with API documentation
  • Experience creating the following types of documentation: Application users guides, application installation/configuration guides, API integration guides, application release notes and training materials
  • Familiarity with Confluence & JIRA. Familiarity with DOC/ HTML/ MarkDown formats
  • Fluent English and Russian (written and verbal)

What company is offering:

  • Be a part of Top 1 Europe financial company
  • Ability to work for an employer that will motivate, appreciate and care for you
  • Friendly and collaborative environment and modern office
  • Flexible working hours start as late as 10 am and ability to work from home 2 days per week
  • Supporting self-driven learning (i.e., paid conference fees, relevant Udemy courses etc)
  • Well-being activities, surprises, and birthday gifts
  • Team buildings, company events, and an active social life
  • Bonuses for long-term cooperation like extra holidays, etc.
  • Health insurance, private gym, fresh beverages, snacks and lunch in the office
  • Salary range 2500 – 3000 EUR gross depending on experience and skills

 

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